Returns draft
Clear expectations before the sale.
Because Easy Buy Hawaii is a multi-seller marketplace, return eligibility can depend on the seller, item type, and whether the item was shipped or exchanged locally.
Working draft: this policy requires final owner and legal review before marketplace payments are enabled.
Before purchase
Review the listing and seller terms, ask questions, and inspect local-pickup items before accepting them.
If there is a problem
Contact the seller promptly through the order record and preserve photos, messages, packaging, and proof of payment.
Seller responsibility
Sellers must describe items accurately and honor any return or warranty terms stated in their storefront or listing. Final marketplace dispute rules will be approved before payments are enabled.